{"id":236,"date":"2022-03-08T09:22:43","date_gmt":"2022-03-08T07:22:43","guid":{"rendered":"https:\/\/oya.demo.ly\/?page_id=236"},"modified":"2024-08-21T14:32:42","modified_gmt":"2024-08-21T12:32:42","slug":"baggage-services","status":"publish","type":"page","link":"https:\/\/oya.aero\/en\/baggage-services\/","title":{"rendered":"Baggage Services"},"content":{"rendered":"<h2>Most Questions<\/h2>\n<ul>\n<li>\n<h3>Claiming your bag<\/h3>\n<div>\n<p><span>Hang on to your baggage claim tickets; you may have to show your ticket to claim your bags. The airport baggage office will release bags to the person with the baggage claim ticket that matches. If you lose your ticket, we may ask for ID.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Delayed bags<\/h3>\n<div>\n<p><span>For your baggage failed to be delivered to you, you can contact our representative the Lost and Found Office of the Ground Services company providing service at the airports.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Lost Baggage<\/h3>\n<div>\n<p><span>If your baggage has not been delivered to you at your destination point after your flight, you can contact our representative the Lost and Found Office of the Ground Services company providing service at the airports.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Damaged \/ Missing Item<\/h3>\n<div>\n<p><span>If you identify that any damage has occurred on your tagged baggage, you must first apply to Fly Oya Lost and Found Office at the airports or the Lost and Found Office of the Ground Services company providing service before leaving the airport, and have a report issued with your documents.<\/span><\/p>\n<p>Or fill below form.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Missing Items on Board<\/h3>\n<div>\n<p><span>Your forgotten belongings on our planes or in our lounges are taken under record. In such cases, the pecuniary losses that may arise shall be under the responsibility of our passengers.\u00a0<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>Contact us<\/h2>\n<div>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_3_container\" data-token=\"70158aedc55e9192f508e0e3891434aa\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form \" id=\"form_lostanddamaged\" data-token=\"70158aedc55e9192f508e0e3891434aa\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Lost and Damaged<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"3\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_3\" id=\"frm_hide_fields_3\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"lostanddamaged\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_3\" name=\"frm_submit_entry_3\" value=\"59ea833375\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/236\" \/><div id=\"frm_field_14_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12\">\r\n    <label for=\"field_hul6m\" id=\"field_hul6m_label\" class=\"frm_primary_label\">Type of Claim\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[14]\" id=\"field_hul6m\"  data-reqmsg=\"Type of Claim cannot be blank.\" aria-required=\"true\" data-invmsg=\"Type of Claim is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"Missing content\">Missing content<\/option><option  value=\"Lost Luggage\">Lost Luggage<\/option><option  value=\"Damaged Luggage and\/or Contents\">Damaged Luggage and\/or Contents<\/option><option  value=\"Lost items in Flight\">Lost items in Flight<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_15_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4 frm_first\">\r\n    <label for=\"field_9tfs1\" id=\"field_9tfs1_label\" class=\"frm_primary_label\">First name\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_9tfs1\" name=\"item_meta[15]\" value=\"\"  data-reqmsg=\"First name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_16_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4\">\r\n    <label for=\"field_x1jxq\" id=\"field_x1jxq_label\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_x1jxq\" name=\"item_meta[16]\" value=\"\"  data-reqmsg=\"Last Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_17_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4\">\r\n    <label for=\"field_p3vpi\" id=\"field_p3vpi_label\" class=\"frm_primary_label\">Phone\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_p3vpi\" name=\"item_meta[17]\" value=\"\"  data-reqmsg=\"Phone cannot be blank.\" aria-required=\"true\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_18_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm3 frm_first\">\r\n    <label for=\"field_w113r\" id=\"field_w113r_label\" class=\"frm_primary_label\">Flight date\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_w113r\" name=\"item_meta[18]\" value=\"\"  maxlength=\"10\" data-reqmsg=\"Flight date cannot be blank.\" aria-required=\"true\" data-invmsg=\"Date is invalid\" class=\"frm_date\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_19_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm3\">\r\n    <label for=\"field_ozi2c\" id=\"field_ozi2c_label\" class=\"frm_primary_label\">From\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_ozi2c\" name=\"item_meta[19]\" value=\"\"  maxlength=\"10\" data-reqmsg=\"From cannot be blank.\" aria-required=\"true\" data-invmsg=\"Date is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_32_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm3\">\r\n    <label for=\"field_e1cvx\" id=\"field_e1cvx_label\" class=\"frm_primary_label\">To\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_e1cvx\" name=\"item_meta[32]\" value=\"\"  maxlength=\"10\" data-reqmsg=\"To cannot be blank.\" aria-required=\"true\" data-invmsg=\"Date is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_20_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm3\">\r\n    <label for=\"field_qqza1\" id=\"field_qqza1_label\" class=\"frm_primary_label\">Flight Number\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_qqza1\" name=\"item_meta[20]\" value=\"\"  data-reqmsg=\"Flight Number cannot be blank.\" aria-required=\"true\" data-invmsg=\"Number is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_23_container\" class=\"frm_form_field form-field  frm_top_container frm4 frm_first\">\r\n    <label for=\"field_koidt\" id=\"field_koidt_label\" class=\"frm_primary_label\">Lost items\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_koidt\" name=\"item_meta[23]\" value=\"\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_193_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4\">\r\n    <label for=\"field_iptkv\" id=\"field_iptkv_label\" class=\"frm_primary_label\">Ticket number\/Booking Reference\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_iptkv\" name=\"item_meta[193]\" value=\"\"  data-reqmsg=\"Ticket number\/Booking Reference cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_22_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm4\">\r\n    <label for=\"field_yp2mt\" id=\"field_yp2mt_label\" class=\"frm_primary_label\">Baggage receipt number\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_yp2mt\" name=\"item_meta[22]\" value=\"\"  data-reqmsg=\"Baggage receipt number cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_24_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_first\">\r\n    <label for=\"field_rq81e\" id=\"field_rq81e_label\" class=\"frm_primary_label\">Bag Color\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_rq81e\" name=\"item_meta[24]\" value=\"\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_25_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_three_col\">\r\n    <div  id=\"field_mfywq_label\" class=\"frm_primary_label\">Size\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/div>\r\n    <div class=\"frm_opt_container\" aria-labelledby=\"field_mfywq_label\" role=\"radiogroup\">\t\t<div class=\"frm_radio\" id=\"frm_radio_25-0\">\t\t\t<label  for=\"field_mfywq-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[25]\" id=\"field_mfywq-0\" value=\"S\"\n\t\t data-invmsg=\"Size is invalid\"   \/> S<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_25-1\">\t\t\t<label  for=\"field_mfywq-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[25]\" id=\"field_mfywq-1\" value=\"M\"\n\t\t data-invmsg=\"Size is invalid\"   \/> M<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_25-2\">\t\t\t<label  for=\"field_mfywq-2\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[25]\" id=\"field_mfywq-2\" value=\"L\"\n\t\t data-invmsg=\"Size is invalid\"   \/> L<\/label><\/div>\n<\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_28_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_5er2b\" id=\"field_5er2b_label\" class=\"frm_primary_label\">Special Remarks\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[28]\" id=\"field_5er2b\"  data-invmsg=\"Special Remarks is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_30_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n    <label for=\"g-recaptcha-response\" id=\"field_9xizx_label\" class=\"frm_primary_label\">reCAPTCHA\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <div  id=\"field_9xizx\" class=\"frm-g-recaptcha\" data-sitekey=\"6LcA758gAAAAAF4qjY9ZSZ-YbKzRbm2tUSePXTeh\" data-size=\"invisible\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_192_container\" class=\"frm_form_field form-field \">\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"  >Submit<\/button>\r\n\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_276_container\">\n\t\t\t<label for=\"field_6hgos\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_6hgos\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[276]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"HM8\/tSUki43LE9W3omyNU50wGXVVAyshF2KTCtCEFi1F7sHd1o+zAi5l\/wBvdRp6\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"29\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"children\":[{\"name\":\"FAQ\",\"type\":\"section\",\"props\":{\"width\":\"default\",\"style\":\"default\",\"media\":\"images\\\/demo\\\/demo-image_01.jpg\",\"height_viewport\":false,\"media_advanced\":true,\"media_size\":\"cover\",\"media_background\":\"#fff\",\"media_overlay\":\"rgba(0,0,0,0)\",\"image_size\":\"cover\",\"image_position\":\"center-center\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"padding_remove_top\":false,\"padding\":\"small\",\"padding_remove_horizontal\":false,\"css\":\".el-section{\\npadding-bottom:70px !important;}\"},\"children\":[{\"name\":\"\",\"type\":\"row\",\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-1\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"text_align\":\"left\",\"content\":\"Most 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!important;}\\n.uk-open>.el-title{\\ncolor:#d6a532;}\"},\"children\":[{\"name\":\"\",\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Hang on to your baggage claim tickets; you may have to show your ticket to claim your bags. The airport baggage office will release bags to the person with the baggage claim ticket that matches. If you lose your ticket, we may ask for ID.<\\\/span><\\\/p>\",\"title\":\"Claiming your bag\"}},{\"name\":\"\",\"type\":\"accordion_item\",\"props\":{\"title\":\"Delayed bags\",\"content\":\"\n\n<p><span>For your baggage failed to be delivered to you, you can contact our representative the Lost and Found Office of the Ground Services company providing service at the airports.<\\\/span><\\\/p>\"}},{\"name\":\"\",\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>If your baggage has not been delivered to you at your destination point after your flight, you can contact our representative the Lost and Found Office of the Ground Services company providing service at the airports.<\\\/span><\\\/p>\",\"title\":\"Lost Baggage\"}},{\"name\":\"\",\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>If you identify that any damage has occurred on your tagged baggage, you must first apply to Fly Oya Lost and Found Office at the airports or the Lost and Found Office of the Ground Services company providing service before leaving the airport, and have a report issued with your documents.<\\\/span><\\\/p>\\n\n\n<p>Or fill below form.<\\\/p>\",\"title\":\"Damaged \\\/ Missing Item\"}},{\"name\":\"\",\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Your forgotten belongings on our planes or in our lounges are taken under record. In such cases, the pecuniary losses that may arise shall be under the responsibility of our passengers.\\u00a0<\\\/span><\\\/p>\",\"title\":\"Missing Items on Board\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"style\":\"muted\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"padding_remove_top\":false,\"class\":\"last-section\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"position_sticky_breakpoint\":\"m\",\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"text_align\":\"left\",\"content\":\"Contact us\",\"title_style\":\"h2\",\"title_decoration\":\"bullet\",\"margin\":\"medium\",\"margin_remove_bottom\":true}},{\"type\":\"html\",\"props\":{\"content\":\"[formidable id=3]\",\"css\":\".frm_form_field{\\n\\tmargin-top:0 !important;}\\n\\n\\n.frm_error_style{\\ndisplay:none;}\\n\\n.frm_primary_label{\\nmargin-bottom:5px;\\nmargin-top:6px;}\"}}]}],\"props\":{\"row_gap\":\"large\"}}]}],\"type\":\"layout\",\"version\":\"2.7.22\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most Questions Claiming your bag Hang on to your baggage claim tickets; you may have to show your ticket to claim your bags. The airport baggage office will release bags to the person with the baggage claim ticket that matches. If you lose your ticket, we may ask for ID. Delayed bags For your baggage [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-236","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/pages\/236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/comments?post=236"}],"version-history":[{"count":1,"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/pages\/236\/revisions"}],"predecessor-version":[{"id":2001,"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/pages\/236\/revisions\/2001"}],"wp:attachment":[{"href":"https:\/\/oya.aero\/en\/wp-json\/wp\/v2\/media?parent=236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}